Privacy Policy

Last updated: 08.08.26

At LJR Mechanical Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use our website.

1. Information We Collect

We may collect the following personal information when you contact us, request our services, complete an enquiry form or otherwise interact with our website:

  • Your name

  • Your address

  • Your telephone/contact number

  • Any other information you choose to provide when contacting us

We only collect information that is reasonably necessary for us to provide our services and communicate with you.

2. How We Use Your Information

We may use your personal information to:

  • Respond to your enquiries and requests

  • Contact you regarding our services

  • Arrange and provide services you have requested

  • Provide quotations or estimates

  • Maintain records of our customers and enquiries

  • Manage and improve our services

  • Meet our legal and regulatory obligations

We will not use your personal information for purposes that are incompatible with those described above.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from being lost, misused, accessed without authorisation, altered or disclosed.

Your information will only be accessible to people who need it for legitimate business purposes.

However, please be aware that no method of transmitting or storing information online can be guaranteed to be completely secure.

4. How Long We Keep Your Information

We will only keep your personal information for as long as it is reasonably necessary for the purposes for which it was collected, including any legal, accounting or reporting requirements.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

5. Sharing Your Information

We will not sell, rent or trade your personal information.

We may share your information where necessary with trusted third parties who help us operate our business or provide our services, or where we are legally required to do so.

Any information shared will only be provided where there is a legitimate reason for doing so.

6. Your Rights

Under UK data protection law, you have rights relating to your personal information, including the right to:

  • Ask what personal information we hold about you

  • Request a copy of your personal information

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how we use your information in certain circumstances

  • Object to certain uses of your personal information

If you would like to exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use cookies or similar technologies to help the website function correctly and understand how visitors use our website.

Where required, we will ask for your consent before using non-essential cookies.

You can also adjust your browser settings to refuse or delete cookies. Please note that disabling certain cookies may affect how the website functions.

8. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of websites operated by third parties.

We recommend that you read the privacy policy of any third-party website you visit.

9. Children's Privacy

Our website is not specifically directed at children, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any updates will be posted on this page, together with the date of the latest revision.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

LJR Mechanical Services
Email: info@ljrmechanical.com

If you are unhappy with how we have handled your personal information, you also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.